EDRAK RESIDENTIAL HALLS

EDRAK Residential Halls are administered by the EDRAK.  
EDRAK Residential Halls primarily accommodate students studying in different universities and a few people from other institutions. EDRAK’S regulations and guidelines will apply equally to all residents.
The aim of the EDRAK Residential Halls is to provide you with a comfortable and safe living environment conducive to your academic and social aspirations.

 

  • ADMINISTRATION STRUCTURE

EDRAK Residential Halls will be administered by an Authority under EDRAK, viz., Residence Hall Administrative Authority (RHAA).

In addition, there will be a Disciplinary Committee for implementing the Code of Conduct and enquiring and taking suitable actions against any violations.

There will be a Residential Hall Operational Committee (RHOC) to manage the Residence Halls and look into suggestions issues raised by the residents.

 

Residence Hall Administrative Authority (RHAA)

  • RHAA has the right to enter any room anytime to check any suspicious and prohibited items such as weapons, drugs, alcohol or any other prohibited items.
  • Rooms of the female residents will be checked in the presence of a female staff.
  • RHAA has the right to invite/ allow the Law Enforcement Authorities in the Residential Halls to deal with law and order/ immoral activities in the residences, if any.
  • The residents of Residential Halls are viewed/ considered as mature adults. Their Universities / institutions will have no role in room allotment, discipline etc. However the RHAA will positively consider the concerns which are commonly agreeable to all the Universities / institutions.
  • One Male Resident Administrator (RA) will be available round-the-clock in the male Residential Hall and similarly one female RA will be available in the female Residential Hall. They will be responsible for discipline / implementation of code of conduct, upkeep and maintenance of the halls etc.
  • All residents must contact the Resident Administrator for any issues.
  • Resident Administrators will be responsible for room allotment as per the rules and regulations of EDRAK Residential Halls.

 

The Disciplinary Committee (DC)

The Disciplinary Committee consists of one representative of Student Affairs Offices of each institution / University, which has more than 10 residents residing in the Residential Halls, along with the Manager of RHAA.
The Disciplinary Committee shall hold meetings in the presence of at least two members.
Decisions of DC will include written warnings, fines, black points, suspension and dismissal.
DC will take decisions after thorough enquiry, wherein the Resident will be given full and fair opportunity to present his/her case.
The decision of RHAA shall be final in all disciplinary cases.

 

Residential Hall Operational Committee (RHOC)

  • The Committee consists of one representative of Student Affairs Offices from universities / institutions whose students are residing in the Residential Halls, along with Manager - RHAA.
  •  
  •  RHOC will conduct a meeting once in every month, to discuss various issues of maintenance, recreational activities, catering, security and other issues.
  • The overall operations of the Residential Halls will be managed by RHAA.

 

Residence Administrator (RA)

More specific to your accommodation is the Residence Administrator (RA) who oversees and supervises the day to day management of the Residential Halls. The RA resides on the premises and is your primary contact person for all residence related matters. The Residence Administrator’s role is to promote a safe and friendly atmosphere in the student residences supportive of your social and academic objectives. Your RA also acts as liaison between you and the RHAA.        

 

Residence Administrators’ Authority

  • After knocking and identifying themselves, the RAs may enter any room as a part of their duties.
  •  
  • RA will allot the rooms freshly every time the contract is renewed and the residents shall not demand continuing in the same rooms once the contact ends.
  • The RA can initiate a room-change in between the contract period, if it is deemed necessary for any reasons.

 

Residence Administrators’ General Responsibilities

The Residence Administrators are responsible for implementation of Residence Hall Code of Conduct. In addition they will:

  • Respond to residents’ enquiries
  • Organize events and meetings
  • Oversee safety and security procedures
  • Maintain and manage cleanliness
  • Assure residents follow Residence rules
  • Initiate disciplinary measures when necessary

 

RENTAL CHARGES, PAYMENT DETAILS AND REFUND POLICY 

Rental Charges

All Residents must pay the rental charges for the forthcoming session, at least 15 days in advance.  Without paying the rental charges, no Resident will be allowed to occupy a room.

Rental charges are applicable for three sessions in a year: Fall(September to January); Spring (February to June) and Summer (July to August).

    Fall Semester’17

    Sharing Occupancy Small Studio – per person per semester, inclusive of rental and utilities charges*   

    AED 7,000/-

    Sharing Occupancy Large Studio – per person per semester, inclusive of rental and utilities charges* 

    AED 8,500/-

    Single Occupancy Small Studio – per semester, inclusive of rental and utilities charges* 

    AED 12,250/-

    Security Deposit, Refundable - per person

    AED 2,000/-

     

    Monthly rental charges - Summer Semester '17 (July to August)

    Sharing Occupancy Small Studio – per person per month, inclusive of rental and utilities charges*.

    AED 1,400/-

    Sharing Occupancy Large Studio – per person per month, inclusive of rental and utilities charges*.

    AED 1,600/-

    Single Occupancy Small Studio – per month, inclusive of rental and utilities charges*.

    AED 2,500/-

    Security Deposit, Refundable per person.

    AED 2,000/-



    Daily rental charges (Short stay) for students referred by University/ Institution

    Sharing Occupancy Small Studio – per person per day, inclusive of rental and utilities charges*.  

    AED 100/- per day

    Single Occupancy Small Studio-per person per day, inclusive of rental and utilities charges*

    AED 200/- per day

    Security Deposit, Refundable - per person.                                                                                                   

    AED 2,000/-

    *Internet, Basement Car Parking, Electricity, Water and Cleaning.

     

    For Parents / Visitors / Faculty & Staff referred by University/Institution Halls

    Monthly Rental Charges

    Single Occupancy Small Studio – per month, inclusive of rental and utilities charges*

    AED 2,500/-

    Single Occupancy Large Studio – per month, inclusive of rental and utilities charges* 

    AED 2,750/-

     

    Daily Rental Charges

    Single Occupancy Small Studio – per day, inclusive of rental and utilities charges*   

    AED 250/-

    Single Occupancy Large Studio – per day, inclusive of rental and utilities charges* 

    AED 300/-

    *Internet, Basement Car Parking, Electricity, Water and Cleaning.

     

    Payment details
    Fees can be remitted by cash/cheque or through electronic transfer as shown below:
    For payment, please find details of EDRAK Account:
    Account Name: RAK Education (EDRAK) PJSC
    Account No: 0002-106247-005
    Bank Name: RAK BANK
    Branch: Nakheel Branch, RAK, UAE
    Swift: NRAKAEAK

    IBAN : AE780400000002106247005
    Note:
    For USD transfers ONLY use the following additional information
    Correspondence Bank: Bank of New York - New York
    Swift Code: IRVTUS3N
    If the payment is made in US $ demand drafts, an amount of US $ 50 to be added along with the fees amount, payable towards Bank charges.

Refund Policy 

Once the Resident pays the rental charges, he/she can withdraw from occupying the accommodation in the Residential Halls. 10% of the total hostel fees will be deducted for cancellation before or at the start of the semester (Fall Semester starts on 1 September and Spring Semester starts at 1 February). If the resident reserves or stays up to fifteen days from the start of the semester and decides to leave or cancel the occupancy, he/she will be eligible to get 50% refund only of the hostel fees. Thereafter, the rental charges will not be refunded. However, security deposit will be refunded.

If any Resident is dismissed from the Residence Halls during the course of a session, no refund is possible for the balance period.

In the event, a Resident is dismissed for academic or disciplinary reasons by his / her institution / university, the Resident shall vacate the Residential Hall also, with immediate effect. In such an event, where the dismissal is by the University / institution for reasons outside the purview of the Residential Halls, the Resident shall not be refunded the rental charges for the balance period of the session.

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RESIDENTS RIGHTS AND RESPONSIBILITIES

Being a roommate and neighbor can be one of the most important experiences a residential student can have. How you approach this new experience, what you invest in it, what you expect from it, and what you learn from it are equally important steps in the success of any roommate relationship. Residents shall respect the rights of their neighbors and roommates at all times. All residents have the following:

 

Rights:

      • The right to read and study free from unreasonable noise and other disturbances in their rooms.
      • The right to sleep without disturbance from noise, roommate(s), and visitors.
      • The right to expect that a roommate will respect your personal belongings.
      • The right to live in a safe, clean, drug and alcohol-free environment.
      • The right of free access to your room, the common room, and common facilities without pressure from a roommate.
      • The right to expect proper decorum and behavior from others in the common areas.
      • The right to personal privacy.
      • The right to be free from fear, intimidation, physical and/or emotional harm.
      • The right to expect reasonable cooperation in using common use items and in adhering to agreed upon procedures.

 

 Responsibilities:

Residents have the:

      • Responsibility not to smoke in the Residential Halls and outside within the Campus.
      • Responsibility to prevent unreasonable noise, undue interference, and other distractions which may interfere with a roommate’s ability to study and enjoy his/her privacy.
      • Responsibility to permit a roommate to sleep without undue disturbance.
      • Responsibility to respect a roommate’s personal belongings.
      • Responsibility to assist in maintaining a safe, clean, drug and alcohol free living environment.
      • Responsibility to allow a roommate free access to room and facilities, without pressure and to keep the room clean.
      • Responsibility to respect a roommate’s personal privacy.
      • Responsibility to communicate and work through conflicts and concerns. Residence staff members are available to assist in settling conflicts.
      • Responsibility not to resort to hazing/ ragging, intimidation, physical and/or emotional harm.
      • Responsibility to demonstrate reasonable cooperation in using common items and in adhering to agreed upon procedures.
      • All residents must pay the rental charges prior to occupying the accommodation and show the receipt to Resident Administrator.

 

RESIDENCE RULES AND REGULATIONS

The RHAA is committed to promoting an atmosphere that is supportive of learning, and to protecting the resident community from conduct that is harmful and unacceptable, as per the UAE Laws and the general social environment in the Emirate.

In addition to Residential Halls code of conduct, residents are required to follow all national and local laws, as well as the customs of the United Arab Emirates.

Behavior that is unacceptable according to the UAE Laws, culture, and society, will not be tolerated in the Residential Halls and Common Areas including Food Court and surrounding outside spaces. This behavior includes, but is not limited to: trespassing into female Residential Hall by Male Residents and vice versa, kissing, hugging, and other displays of physical affection in public, sexual harassment, insulting or suggestive remarks, inappropriate ways of dressing, hazing / ragging, insulting gestures or language towards personnel conducting their duties, and willful destruction of property. Any other behavior or activity of a potentially criminal nature will result in the Law Enforcement Authorities being involved.

 

Residence Timings

On weekdays (Sunday, Monday, Tuesday, Wednesday) all residents utilizing the halls shall be back in the residences not later than10:00pm.

On weekends (Thursday, Friday and Saturday) all student residents shall be back by11:00pm.

Residence timings are applicable equally on both the male and female residents, and no extension will be allowed for any student.

Letter of NOC – student who wish to stay out at night, they have to submit NOC with date, time, period and semester mentioning clearly, signed by parents, these letter is valid for one full semester (No Objection Certificate)

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Room Allotment:

Room allotment in each Residential Hall and bed allotment in the shared rooms will be done by the RA.  His/her decision shall be final in this regard.

 

Entry to Female Residence:

Male residents are not allowed to enter female residence area.

 

Entry to Male Residence:

Female residents are not allowed to enter male residence area.

 

Common Areas like Food Court, Open Premises in the Campus:

Violent or indecent behavior in Common Areas will not be tolerated. Male and Female Residents are not allowed to be together in Common Areas. Residents should wear decent and appropriate clothes when they are in Common Areas.

 

Access

In the event of a health and safety emergency or a perceived violation of a Residence rule or regulation, the Residence Administrator or Security personnel may enter a room without the presence or prior permission of the resident. The entry will be documented by the RA or Security.

 

Alcohol and Drugs

The possession and use of prohibited drugs and/or alcohol violates UAE law and is strictly forbidden at Residential Halls. This may result in the police being involved.

 

Smoking

Smoking and shisha is not allowed in the Residential Halls, Common Areas and the surrounding outside premises of the Residential Halls. If any resident violates fines will be levied as follows: first time violation AED1000, second time violation AED1500, and third time violation AED 2000. Any further violation will lead to dismissal from the residency. 

 

Gambling

Gambling or bookmaking in the Student Residences is prohibited by UAE law.

 

Hazing / Ragging

No Resident is allowed to haze / rag mentally or physically any other Resident.  Any violation will be viewed very seriously.

 

Prohibited Audio-Visual / Cyber Content

Any audio-visual materials of an obscene including pornographic or offensive nature are not permitted in the Student Residences. Viewing / downloading of restricted / prohibited materials and contents are not permitted. This includes any materials that violate copyright laws.

 

Contact with Media and Public / Blogging / Spreading negative publicity

All residents are encouraged to sort out any issues with RA. Any grievances of the residents will be addressed by the RHOC and RHAA.  Residents are advised to refrain from contacting media or any public agencies or blog in cyberspace, which will have a negative image on the Residence Halls.

 

Balconies

No laundry or other items can be hung over balconies. Household items must not be stored in balconies. For your own safety, sitting or climbing on the edge of balcony railings is not permitted. Do not throw anything from the balcony and proper dress code should be maintained while residents are present on balconies.

 

Cleanliness

Hygienic surroundings are the foundation of a healthy living environment. Residents are expected to keep their rooms and common areas clean. Administrators have the right to inspect rooms from time to time to check on cleanliness. If a room is considered to be dirty you may incur violation points.

 

Cleaning Services

In order to maintain healthy and hygienic standards, RHAA will provide a free of charge room cleaning services between 8:00 AM to 4:00 PM only. It is the responsibility of the residents to make sure that their rooms are adequately prepared for the cleaning service. Cleaners are not allowed to do any cleaning for the residents on a personal basis. Cleaning service will be provided for all common areas of the residences.

 

Laundry Service

Residential Halls will provide a coin operative washing and drying machines.

 

Compliance

Residents are expected to comply with and respond truthfully to reasonable requests from any housing, security, or campus officials when conducting Residence duties.

 

Furniture

Furniture is the property of EDRAK Residential Halls and it should not be shifted from the original location where it’s placed. Furniture placed in rooms and common areas is for the use of residents and should be maintained well.

 

Locks and Lost Keys

Residents are not permitted to replace locks on their doors. If you fail to return your keys as required at check out, the lock and cylinder will be changed and you will be charged 200AED. If you lose your key and required duplicate key you will be charged 25AED. At the end of every semester main door and wardrobe keys should be handed over to RA.

 

Maintenance

Student rooms are regularly maintained and repaired. You should report maintenance and related problems as soon as they occur to the Residence Administrator. Maintenance request forms are available from the Residence Administrator. Only written requests will be accepted for routine maintenance work.

In the event of an emergency such as broken water pipes, electricity failure, serious plumbing problems, ice formation in the fridge etc, the RA can be contacted at any time.

All maintenance related issues students shall contact the Resident Administrators only; they are not supposed to approach any other Department whatsoever.

 

Multi-Cultural Tolerance

The Residential Halls have a multi-cultural environment where respect for others is actively encouraged. Racist, linguistic, religious, or sexual insults, even as a joke, are not acceptable.

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Notice Board Posting

Residents need the prior approval of the Residence Administrator before posting information on notice boards.

 

Parking & Usage of Basement Area

Basement Parking is free of cost. Basement Parking is allowed only for hostel residents and parents. Any resident/parents intending to park the car in the basement have to access before 10:00 PM and after 6:00 AM to the following number only HOSTEL SECURITY MOBILE NUMBER 00971-501450939.

Basement shall be used only for parking the car. Residents shall not be found loitering or smoking or indulge in any other activities in the basement area. Female residents shall park in the area earmarked for female residents parking and male residents shall strictly park in the area earmarked for them.

Male residents are prohibited from entering the female parking area. Any resident found indulging in indecent and obscene conduct / activities in the basement area including inside the cars shall be dealt with severe punishment including dismissal.

Quiet Hours

In order to provide a peaceful and comfortable environment, the Residence Authorities have designated specific quiet hours between 12 midnight and 7am. During these hours, residents are required to be particularly sensitive to the needs of their roommates and neighbors. Noise of any nature should not be audible outside the confines of a room.

 

Security

In compliance with its mission to provide a comfortable and safe living environment, the following safety and security features are offered:

-  24 hour security guard service
-  CCTV cameras in public areas of the Residence complex
-  In-house Residence Administrators to provide safety and security for all student residents.

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Storage

Short-term storage is available for residents’ possessions under certain circumstances. No large, decomposable, excessive, or illegal items will be stored. No items will be stored on behalf of non-residents. Residents may store items between semester breaks only on the condition that they will be returning to the residences and FULL Hostel Fees is paid. Items must be packed securely and clearly marked. The RA will determine the applicability of storing certain items.

RHAA will not be responsible for items left beyond the designated period. There will be an automatic penalty of 500AED deducted from the security deposit. If items remain uncollected RHAA will dispose of them and any further costs incurred will be deducted from the remainder of the security deposit.

 

Theft

Possessing stolen property, including Residence Hall-owned property, is considered a crime and will be dealt with accordingly. Unauthorized use of account/password information, identity information, computers, Residence Hall services, equipment, and/or card access is considered as theft. All incidents of perceived theft or missing items must be reported to the RA immediately. If necessary, the Law Enforcement Authorities will be contacted.

In the event any Resident loses any of his/her personal belongings / valuables, he/she may bring it to the notice of the RA. The matter will be thoroughly enquired and efforts will be made to resolve the issue.  If required, Law Enforcement Authorities will also be involved.  However, Residents are advised not to contact the Law Enforcement Authorities directly.

RHAA and its Residential Halls staff will not be responsible for missing items. Residents are strongly advised not to keep large amounts of cash and valuables such as jewellery in the rooms.    

 

Trash Removal

Residents utilizing in the residences will properly dispose of domestic garbage in designated trash locations. i.e. Garbage Chute

 

Visitors' hours

Visiting hours are between 10:00am to – 10:00 pm. Student residents are responsible for the conduct of their guests. All guests must sign in at the security desk by the resident. Only visitors of the same gender as their resident host are allowed in the respective residence. Under no circumstances can guests enter the rooms. Residents shall meet the visitors in the lobby of the Residential Halls or the Common Area. Friends are not permitted to be taken to rooms.

 

General Residence Etiquette

  • Be friendly and helpful to one another
  • Show sensitivity and interest in the lifestyles and practices of people from other cultures
  • Keep noise at minimum levels; even less during designated quiet hours
  • Practice good hygiene habits; throw trash out regularly, and keep kitchen and bathroom areas clean at all times
  • Do not disturb the Resident Assistant after midnight unless it is an emergency.
  • Verbal or physical abuse of RAs will not be tolerated.
  •  Student residents are required to show their ID card to RA’s and Security Guards upon request

 

Appliances and Items prohibited in the Residences

Many of the items listed below are either prohibited, or safety hazards that may cause fires or damage to property. Do not bring any of these items into the Student Residences:

  •  Illegal drugs, and drug use related items (e.g., pipe, shisha)
  •  Alcohol
  •  Any other substance banned in the UAE
  •  Firearms; weapons
  •  Fireworks; explosives
  •  Fuels and other inflammable  items
  •  Incense, candles, oil-lamps, lit or unlit
  •  Electrical appliances with an exposed heating element,
  • T.V., Outside antennas and satellite dishes
  • All cooking appliances including hot plates, stoves etc., except coffee makers and microwaves or those already provided. If in doubt, check with your RA
  • Pets or any other live animals.
  • Private Telephone and Internet connections.

 

RHAA may add other items to the above list as and when deemed necessary. Residents will be kept informed about the additions and amendments.

 

Facilities Provided in the Rooms

The following facilities are provided in each room:

  • Bed & Mattress – 2 nos
  • Bedside Cabinet – 2 nos
  • Study table with chair – 2 nos
  • Wardrobe – 2 nos
  • Big Chairs – 2 nos
  • Microwave – 1 no
  • Fridge – 1 no
  • Internet Points – 2
  • Book Shelf - 1

Note: The Facilities in the rooms are subjected to be replaced/removed as and when required by the management.


Save Electricity and Power

PLEASE SET YOUR ROOM A/C TEMPERATURE BETWEEN 20’C – 25’C

Please switch off the Water Heater, Lights, A/C and Electrical Appliances while leaving the room early morning and during your weekends OR if not been used, as these will save electricity and enhance the performance of Water Heater, Lights, A/C.

  
PROCEDURES: MOVING IN AND MOVING OUT

Move-In

The RHAA will generally make Residences available for occupancy 3 days prior to the start of the session. As far as possible, the occupancy date will be based on the academic calendars of respective universities and institutions.  Residence staff is available to show you your room, answer questions, and help you to settle in. 

 

Room Condition and Inventory Report (RCIR)

During the occupancy period, residents are responsible for any damage to their room, including furnishings. The Room Condition Report (RCR) is an inventory listing the contents of the room and the condition of each item. This will be kept on file. Prior to occupancy, the resident and RA together will assess the inventory and condition which will be noted on the RCR. The resident and RA will then sign the form. Residents shall pay for any damages to the furniture and equipment in their rooms.

Damages towards hostel assets, cost shall be recovered from the residents as per actual.

 

Room Assignment

Based on single or double occupancy, room assignments are made by your Residence Administrator. The RA will make every fair and reasonable effort to accommodate your preferences. Once rooms are assigned, residents are not allowed to switch rooms without prior consent from the RA.